Guest Information & Spa Etiquette

Relax • Rejuvenate • Rejuvenate 

Welcome to Just For You Spa & Salon! We want every visit to be a relaxing, comfortable and enjoyable experience. Please take a moment to review our guest guidelines and policies before your appointment.

​

Arrival Time

We kindly ask that you arrive 10 minutes before your scheduled appointment. This allows time to complete any necessary consultation forms, settle in and begin your experience feeling relaxed.

If you arrive late, your treatment may need to be shortened to avoid delaying the next guest. The full price of your originally booked service will still apply.

Your comfort, privacy and discretion are always our priority.

​

Cancellation & Rescheduling Policy

We've reserved this time Just For You!

We understand that plans can change. To respect the time of our guests and service providers, we kindly ask for the following cancellation or rescheduling notice:

• Spa Services: Minimum 24 hours' notice.

• Medi-Spa & Hair Services: Minimum 48 hours' notice.

• Spa Packages & Group Bookings: Minimum 48 hours' notice.

Late Cancellations: Appointments cancelled or rescheduled without the required notice will be subject to a fee of 50% of the booked service.

No-Shows: Missed appointments without notification will be charged 100% of the booked service.

Cancellation fees may be paid by e-transfer or must be settled before your next appointment.

Gift Card Holders: If the required cancellation notice is not provided, applicable cancellation or no-show fees will be deducted from your gift card balance.

Thank you for understanding and respecting the time reserved especially for you.

​

​

Peaceful Enjoyment

Our spa is a place to relax, unwind and escape the demands of everyday life.

To maintain a peaceful atmosphere for everyone, we kindly ask that you:

• Keep conversations at a comfortable, quiet level.

• Silence or turn off your cell phone during treatments.

• Respect the relaxation and privacy of other guests.

Your cooperation helps us create a calming experience for everyone.

​

Babies & Children

To maintain a peaceful and relaxing environment, babies and children under 12 are not permitted to accompany guests into treatment rooms.

We are also unable to provide spa treatments, including manicures and pedicures, to children under 12 years of age.

We appreciate your understanding.

​

Reservations & Deposits

We recommend booking appointments in advance to secure your preferred services, technician and appointment times.

A 50% deposit secured by credit card is required for:

• Appointments lasting two hours or longer.

• Bookings of two or more services.

• Bridal parties and group reservations.

Our cancellation policy applies to all reservations, including those secured with a deposit.

​

Preparing for Your Visit

Our goal is for you to relax, rejuvenate and enjoy every moment of your experience.

Before your treatment, please inform your service provider of any medical conditions, allergies, sensitivities, high blood pressure, pregnancy or other concerns that may affect your service.

You may be asked to complete or update a confidential client consultation form.

Your health, safety and comfort are important to us.

​

What to Wear

We recommend comfortable, loose-fitting clothing for your visit.

• Pedicures: Please bring sandals or open-toed footwear.

• Body Treatments: Disposable spa undergarments are available for your comfort.

• Optional: You may bring an extra pair of undergarments or a bathing suit for body treatments.

Your privacy and comfort will be respected throughout your treatment.

​

Personal Belongings

We recommend leaving jewellery, valuables and unnecessary personal belongings at home.

Just For You Spa & Salon is not responsible for lost, misplaced or stolen items.

​

Payment Information

We accept:

• Visa

• Mastercard

• Debit

• Just For You Spa & Salon Gift Cards

All prices are listed in Canadian dollars.

Applicable taxes are additional unless otherwise stated.

Prices and services are subject to change without notice.

​

Gratuities

Gratuities are always appreciated but entirely at your discretion.

A customary gratuity for spa and salon services is 15%–25%, depending on your experience and satisfaction.

Gratuities are not included in treatment prices or spa packages unless specifically stated.

Gratuities may be paid by cash, debit or credit card.

Gift cards do not include gratuities unless otherwise specified.

One of the greatest compliments we can receive is your recommendation to friends and family.

​

Thank You for Choosing Just For You!

We truly appreciate your trust and loyalty. Our team looks forward to welcoming you and providing a wonderful spa and salon experience.

Just For You Spa & Salon

Relax • Rejuvenate • Rejuvenate

​

Jan 2027